This is really really strange to me, especially since I have no experience working with that part of the client. When the problem pops up, they "Open" receiver and enter something in the "enter email address or server name" field (we are WI/StoreFront/Netscaler only access) and the problem resolves. RDP is published to the same servers that the application is published on so I always expect the user to be in the same session/server for this activity.Ģ.
CITRIX RECEIVER 4.12 WINDOWS 10 ISSUES WINDOWS
Once reconnected, the Windows Security screen for the RDP connection is shown and the user works fine from then on. Sometimes the RDP session spawns a new session but not always I originally thought that this was the problem that some change in the laptop caused the resolution or something else to change requiring a new session, but I see the problem popup for them in the same session as well. The initial program launches fine, but when they launch RDP and enter their credentials to the remote server, the RDP application appears to "lock up".
prior to getting these new machines there were no reported connection issues.Įngineering users launch a business specific piece of software, then launch one or more RDP sessions as they monitor both the application for the end users as well as some of the servers used by the application.
My customers recently received new Win10 laptops, they generally run them with the internal monitor and 2 externals, that are setup with identical resolution/color depth.
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